IT Management Quiz
IT leadership and management concepts: team, project, and technology-decision fundamentals.
This category currently has 29 questions in the SERVBG quiz bank. Below are a few sample questions: the full interactive quiz shuffles through the whole set with instant scoring.
Sample questions
What is ITIL?
- None of the above
- IT Infrastructure Library - service management framework
- IT Incident Log
- IT Internal Logistics
- Internet Technology Integration Layer
What is a RACI matrix?
- Resource allocation chart
- None of the above
- Risk assessment tool
- Recovery action checklist
- Responsibility assignment chart
What is change management?
- Office relocation
- Controlled process for implementing changes
- None of the above
- Money exchange
- Changing managers
What is a KPI?
- Key Performance Indicator
- None of the above
- Knowledge Process Integration
- Kernel Programming Interface
- Key Protocol Index
What is Agile methodology?
- None of the above
- Waterfall alternative only
- Quick deployment
- Speed-focused coding
- Iterative development with flexible planning
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